Responsible Gaming

Gambling Should Be Entertainment

Gambling is a form of entertainment, not a way to earn money or recover debts. Always play for fun and never spend more than you can comfortably afford to lose. The outcome of games is based on chance, and there is no guaranteed way to win.

Age Verification

In Great Britain, you must be 18 years old or over to gamble. It is illegal for anyone under 18 to gamble. We encourage all players to verify their age and to keep their account details secure. If you share a device with minors, consider using parental controls and logging out after each session.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses by returning to try to win back money
• Hiding gambling activity from family or friends
• Spending more time or money on gambling than intended
• Borrowing money or selling possessions to gamble
• Feeling anxious, guilty, or irritable when trying to cut down
• Neglecting work, studies, relationships, or responsibilities
• Lying about losses or winnings
• Gambling to escape stress, anxiety, or low mood

Self-Help Tools

Use the following tools to help keep your gambling under control:

• Deposit limits: Set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits: Cap the amount you are willing to lose over a set period.
• Reality checks: Receive on-screen reminders of how long you have been playing.
• Self-exclusion: Take a break from gambling for a set period or permanently exclude yourself.
• Session time limits: Limit the length of each gambling session.

Support Organisations

If you need confidential advice or support, contact a recognised organisation in your region:

• UK: GamCare — free information, support, and counselling.
• UK self-exclusion: GamStop — free service to self-exclude from all licensed UK gambling sites.
• Australia: Gambling Help Online — free 24/7 support and counselling.
• Canada: Responsible Gambling Council — prevention, education, and support resources.
• US: National Council on Problem Gambling — helpline and support services.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — federal health education and gambling support information.
• Other regions: Please contact the most relevant national responsible gambling organisation in your country.

Seek Help

If you feel that gambling is causing problems for you or someone you know, do not wait. Reach out to a support organisation today. Help is free, confidential, and available. You are not alone, and support can make a real difference.