Currently viewing the tag: "service delivery"
Courtesy of Mick Pythian aka The Great E-Mancipator Having frequently and publicly stated that we should make more of the experiences of our Canadian and Australian counterparts, rather than the UK government fetishization of the US model, I am reporting on the fact that some weeks ago President Obama signed an executive order, “Streamlining Service [...]
Local Government Secretary Eric Pickles has praised three ‘can do’ councils who are acting to protect frontline services and local council tax payers. The nation faces an unprecedented financial situation and every part of the public sector, including local government, which accounts for a quarter of all public expenditure, has a part to play. Many [...]
Websites Domain Visits Share 1 Transport for London www.tfl.gov.uk 17.97% 2 Transport for London – Journey Planner journeyplanner.tfl.gov.uk 10.44% 3 JobCentre Online Northern Ireland www.jobcentreonline.com 2.21% 4 Hantsweb – Hampshire County Council www.hants.gov.uk 1.10% 5 West Yorkshire Metro www.wymetro.com 0.77% 6 Leeds City Council www.leeds.gov.uk 0.76% 7 Birmingham City Council www.birmingham.gov.uk 0.74% 8 Lancashire County [...]
Websites Domain Visits Share 1 Met Office www.metoffice.gov.uk 23.22% 2 Directgov www.direct.gov.uk 22.12% 3 NHS Choices www.nhs.uk 7.91% 4 HM Revenue & Customs www.hmrc.gov.uk 6.50% 5 Department for Transport UK www.dft.gov.uk 2.03% 6 Jobcentre Plus www.jobcentreplus.gov.uk 1.58% 7 The National Archives www.nationalarchives.gov.uk 1.54% 8 Home Office – UK Border Agency www.bia.homeoffice.gov.uk 1.30% 9 Business Link [...]
A review into Southwest One, the public-private partnership that supplies back-office functions including Purchasing and HR for Somerset County Council has revealed the contract “could do better”. Commissioned by Council Leader Ken Maddock, the review was completed in June 2010. It recommends that Southwest One should be renegotiated to deliver “efficiencies”. This renegotiation project has [...]
In November 2010 I decided that while I was on maternity leave for six months I would keep a note of each interaction I had with public service. I would actively try to engage with all levels of government and other areas of public service, such as the NHS, digitally where possible. This is what [...]
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