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The CBI today called on the Government to harness the potential of information technology to transform public services. In a new report System Reset: Transforming public services through IT, the UK’s leading business group says that making better use of technology could make accessing public services easier for the public and businesses, while saving taxpayers’ [...]
The UK public sector is under constant pressure to be more efficient and effective. Initiatives resulting from major studies such as the Gershon and Lyons reports demonstrate the demands being made on governmental bodies – from staffing levels and pay to IT systems and public-private partnerships. The public’s rising expectations of customer service compound the [...]
Features, resources and case studies Connect Digitally – Making channel shift happen – Amanda Derrick, Programme Director, Connect Digitally Programme PSCSF Public Sector Channel Shift & Self Service Forum Resources Sustainagility: driver for change Top 10 Websites in Gov’ – Local ranked by Visits Share – Week ending 28 May 2011 Top 10 Websites in [...]
On average, UK workers spend one day every fortnight travelling to and from work. 25 million commuters go to a fixed place of work every day and of these 18 million go by car, compressed into a few hours in the morning and evening rush hours. Annual UK Office commuting alone produces19.7 million tonnes of CO2 [...]
The publication and launch of a comprehensive new report, System Error: fixing the flaws in government IT published by the Institute for Government offers a fresh perspective to counter the often Professor Piehead-esque, record of Government IT projects delivering what most perceive as yet another “partial success”. This report however appears and familiar credits (listed [...]
This case study outlines the initial concept and evolution of flexible working in Nottinghamshire County Council. The constraints of a traditional office. How we developed the team and developed systems to support work style analysis/ storage audits. How this enabled us to design a more flexible work space /office. Development of electronic record mgt, home [...]
David Murray, Co-Founder, Kirona. Some Local Authorities, keen to address the delivery of Gershon and CSR07 efficiency savings, are now questioning the multiplicity of solutions that they are procuring and want to consider the options for investing in a single platform for mobile technology. This presentation looks at how leading LA’s are investing in a [...]
Andrew Dawson, Technical Director, Integral Mobile Data Mobile Computing solutions are a means to Business transformation, not an end in itself. Organisations that take the right strategic approach to what they want to achieve and how, can optimise their investments and cut through the complex technical and business challenges involved. PEST factors affecting the long-term [...]
Worksmart reamins a key part of the council’s plans to move ‘beyond excellence’. The objectives of the programme are ‘better services to citizens and improved value for money’. Receipts and running cost savings from surplus buildings have been ring-fenced to invest in the programme, which is delivering real benefits. Requires leadership, resources and capacity Culture [...]
The initial findings of the 2009 Trends in Mobile Working Survey has identified that one of the main barriers to Mobile and Flexible Working projects is Culture Change. Many organisation have achieved the technical and practical aspects of adopting Flexible working, but struggle with the cultural resistance that stops it from happening. This session will [...]
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