David Robinson, Director, The Way We Work Programme, Hertfordshire County Council In this case study, David discussed Hertfordshire’s award winning Way We Work project which included moving 4,500 staff from 51 offices down to just three, achieving over 20% space saving, reducing paper storage by over 50%,improving morale of staff and achieving significant revenue savings. [...]
(Dr) Bob Crichton, Managing Director, HOP Associates It is expected that employees working more flexibly will save on office costs, work more productively, spend less time off sick and reduce their carbon footprints. But how do you know in advance what can be achieved? How do you build a business case? And how do you [...]
Stuart Mitchenall, Head of ICT, Tandridge District Council Tandridge District Council has been involved in partnership and shared service proposals since 1998, when it started to work with 3 other LAs to develop a joint best value partnership (or was it a shared service). In deciding whether shared services (or partnerships) are for you, you [...]
Gary Hall, Deputy Chief Executive, Chorley BC developing public-public shared services managing change whilst developing shared services cultural change in a shared services environment. Scoring 4 out of 4 on Use of Resources and 4 on Value for Money How Chorley’s mixed economy approach to shared services secured a double 4 on Value for Money [...]
Ian Welsh, Head of Customer Services, Shared Service Centre, HM Prison Service This case study covers 5 key best practices for Shared Services programmes and projects to consider through the design, transform and delivery stages and that can assist with the management of change and governance in the brave new world. Click here for case [...]
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