Further to calls from the LGA an online poll of the Public Sector Forums LinkedIn group provides a revealing insight into attitudes and solutions. Alternatives for meeting the duty were suggested along with news that similar proposals pursued and debated earlier this year in the Scottish Parliament were defeated. The Scottish Improvement Service is still committed to delivering [...]
This case study outlines the initial concept and evolution of flexible working in Nottinghamshire County Council. The constraints of a traditional office. How we developed the team and developed systems to support work style analysis/ storage audits. How this enabled us to design a more flexible work space /office. Development of electronic record mgt, home [...]
Worksmart reamins a key part of the council’s plans to move ‘beyond excellence’. The objectives of the programme are ‘better services to citizens and improved value for money’. Receipts and running cost savings from surplus buildings have been ring-fenced to invest in the programme, which is delivering real benefits. Requires leadership, resources and capacity Culture [...]
The initial findings of the 2009 Trends in Mobile Working Survey has identified that one of the main barriers to Mobile and Flexible Working projects is Culture Change. Many organisation have achieved the technical and practical aspects of adopting Flexible working, but struggle with the cultural resistance that stops it from happening. This session will [...]
Birmingham City Council is midway through the implementation of its ambitious business transformation programme. It is on track to deliver the 10 year forecast of £2 billion of productivity gains alongside significant service improvements. This case study identifies: – The importance of establishing an outcomes – based approach to change – Obtaining and maintaining senior [...]
The London Borough of Camden’s “Better and Cheaper” programme has been recognised by the Audit Commission as notable practice. Camden has delivered significant savings whilst maintaining excellent services and improving outcomes. Camden was awarded top marks in its CPA corporate assessment in 2008. This case study outlines the culture change that has taken place which [...]
Diane Cheesebrough, Deputy Chief Executive, Calderdale MBC Grasp the Nettle is the Council’s cultural change programme, designed to encourage staff to cut red tape, empower them to challenge existing ways of working and to produce innovative ideas that benefit our customers. * The ‘whispering campaign’ – getting started * Recognition and reward – what’s in [...]
Paul Tonks, Head of Business Transformation, Peterborough City Council & Sheila Scott OBE, Cabinet Member for Efficiency & Business Improvement – Peterborough City Council Through a series of high profile examples, Paul will provide a unique insight into Peterborough’s transformation journey and the significant benefits the programme has and will continue to deliver to those [...]
A training resource in the form of a quick quiz to determine the difference between customer requests driven by Failure and those that are driven by Value! Resource produced by Dudley Council (and reproduced elsewhere) for National Performance Indicator 14. Download PowerPoint & Notes
Jon Watkinson, Senior Manager, The Project Network Ltd Flexible working represents a culture change in local government which some senior managers struggle with and some middle managers resist. Nevertheless, it’s the way ahead for the 21st century. Jon will examine the win win win aspects of flexible working relating to customers, cost savings and staff [...]
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