Suffolk CC achieved the highest number of efficiency savings in 2008/09 (£43,556,000). In this case study they share some of the work undertaken to secure such significant savings whilst ensuring continuous service improvement. – Set against the background of unprecedented resource challenges, Suffolk County Council realised the need to take action to secure the future [...]
A Survey of Opinions in Local Government and Other Public Sector Organisations With the current economic downturn placing public finances under significant pressure, local authorities need to prepare for a more challenging future. In a climate of increasing budget constraints, councils are now facing inescapable demands to develop new and innovative ways to transform services, [...]
Links to the relevant documentation and resources pertaining to Halton’s partnership projects. Includes Blue Badge applications online. Our thanks to Simon Riley, ICT Business Manager, for their use. ODPM Proforma for IEG Partnership Projects Application Layers Blue Badge GPs Specification Blue Badge Screen Shot Specification for incorporation of housing assoc access Tech Guide for GPRS [...]
You may (or may not?) recall on 12 January the Government confirmed it was looking to “open up opportunities for innovative developers, businesses and members of the public to generate social and economic growth through the use of data.” with the proposed launch of the Public Data Corporation (PDC). This week “celebrates” the launch of [...]
Earlier this week the Parliamentary Under Secretary of State for Transport (Norman Baker) published the Government’s plans for reforming the Blue Badge (Disabled Parking) Scheme. The reforms aim to provide local authorities with a common service delivery project. Shared service delivery could deliver operational efficiency savings of up to £20m per year are claimed, reduction [...]
A monetary penalty of £100,000 was issued to Hertfordshire County Council for two serious incidents where council employees faxed highly sensitive personal information to the wrong recipients. The first case, involving child sexual abuse, was before the courts, and the second involved details of care proceedings. View PDF of the Hertfordshire County Council monetary penalty [...]
Councillors who handle personal data must check if they need to register as a data controller or risk a fine of up to £5,000, the Information Commissioner’s Office (ICO) said today. The ICO is writing to councillors across the country to urge them to check if they are fulfilling their legal requirements under the Data [...]
The overall cost to the UK economy from cyber crime is £27bn per year, according to the first joint Government and industry report into the extent and cost of cyber crime across the UK, launched today by the Office of Cyber Security & Information Assurance in the Cabinet Office and information intelligence experts Detica. With [...]
Prime Minister David Cameron has set out his vision for public service reform promising to transform the way schools, hospitals and council services are run. In an article for the Daily Telegraph, the PM claims “complete change” was needed in the public sector to improve standards for users. The changes, to be set out in [...]
Located between Brighton and Portsmouth on the south coast of England is the District of Arun, which is named after the river that runs through it. The Arun District Council is responsible for council services in this area, which covers 85 square miles and a population of 140,000. The Challenge Among its many responsibilities, the [...]
Bromsgrove District Housing Trust (BDHT) is a Registered Social Landlord in the UK, owning and managing over 3,000 properties, including houses, bungalows, flats and sheltered housing, in and around the Bromsgrove district in Worcestershire. BDHT provides affordable housing and associated services, and also builds new homes and manages the district’s homelessness service. The Challenge In [...]
The Direct and Care Services (DACS) department of Glasgow City Council provides a range of welfare services to the residents of Glasgow. One of the most important and complex is providing home care services to nearly 9,000 residents, many of whom are elderly. Home care enables many Glaswegians to stay in their community rather than [...]
All local government organisations face pressure to make savings while improving public services. The BlackBerry® wireless platform provides local government with a compelling way to improve individual worker productivity, effect process transformation, make public service provision much more visible and deliver cost savings, simply by mobilising existing technology investments on a secure and highly usable [...]
There’s one thing that all of the most successful businesses have in common: They have tons of algorithms in place for important tasks. If you watch the workers at a fast food restaurant, for example, all of them have been trained to follow special procedures that make them much more efficient. All of the [...]
Online surveys are certainly a convenient way to gather opinions on a subject, but just how accurate is this survey method? A wide variety of factors go into determining whether an online survey can provide the polling organization with accurate results. Since an accurate representation of popular opinion is the goal of most surveys, how [...]
In the 2012 election, voter turnout in the United States was highest it had been since 1968. And still, only 57.5% percent of eligible Americans went to the polls. Indeed, Americans have never been particularly great at showing up on the Election Day. A 2001 study, for example, ranked the United States 120th in [...]
Money is the root of all evil. Well at least it can be for people who have no control over their finances. For people without a handle on their financial situation money can be a huge source of stress, unhappiness and uncertainty about the future. However, thankfully it is possible to get on top [...]
Forex trading is an increasingly popular pursuit for adventurous people who want to make some real money. Speculating on foreign currency carries risks, like any kind of financial trading, but the returns can be significant if you know what you are doing. With that in mind, here are 10 top tips to help you [...]
A Guide to Investing Investing is one of those things which many people intend to do, but never get round to. Often, the idea of investing sounds great but when it comes to choosing an investment plan we find ourselves overwhelmed by the number of options there are, from the many different financial service [...]
In the continuing UK property market crisis, an increasing number of homeowners are becoming motivated to increase the value of their existing property. Increasing the value of your home is a great idea for a number of reasons. For a start, property is a sound investment which will – in most cases – naturally appreciate. [...]
Though the majority of your staff are hard working, diligent, and paint your company in a positive light, there will be the odd one or two who will not. This was highlighted to us recently. One of our clients who will remain nameless had invested heavily in an email marketing campaign. They worked in the [...]
In life, it can be common for something that is a major strength to also be a weakness at times. This can be seen in many areas but with respect to Forex trading, the 24 hour nature of the market can be a blessing and a curse. The fact that there is always the opportunity [...]
The Economic and Social Research Council (ESRC) is delighted to announce the appointment of a new Local Government Navigator Team. Building relationships, raising the profile of social science research and identifying opportunities for collaboration will be the main focus of the team made up of three Knowledge Navigators. Local councils and communities across the UK [...]
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