Job: Information Management Officer

A vacancy has arisen at the England and Wales Cricket Board for the position of Information Management Officer. Reporting to the Ethics and Compliance Manager you will be the organisational lead for data protection and collection. You will ensure that the England and Wales Cricket Board, including the staff it employs and deploys, understand and use data collection, information management structures, systems and processes which meet business need, best practice as well as being legally compliant.

The post holder will take a specific operational lead on data protection compliance. The role is not limited to working in relation to compliance matters but on the wider agenda of robust data gathering methodology for sound business decision making. It will also include working with other departments on data collection and technology innovation which “Inspire people to choose cricket”. The post holder will be predominantly working in collaboration with other ECB departments in order to be successful in the role.

Facts and Figures:
General Facts and Figures:
 39 County Cricket Boards are ECB’s delivery network for the non-professional game – they support approximately 5,500 cricket clubs of which approximately 3,500 have a junior section
 There are 18 First Class County Cricket Clubs that employ professional cricketers and through this provide opportunities for engaging their local community (spectators and commercial opportunities)
 There are 6 full England Cricket teams, all with their respective talent pathways

Principle Responsibilities:
• To ensure that England and Wales Cricket Board is provided with robust management information to enable sound business decisions to be made
• To project manage new data and business intelligence capture systems from inception to implementation
• To support and advise ECB staff on the compliance with relevant data protection and privacy legislation in conjunction with ECB’s legal advisers
• To raise awareness and ensure understanding of relevant legislation and operating practices
• To work closely with the relevant ECB teams and departments to ensure a co-ordinated approach to effectively collect and collate the data and business intelligence throughout the game on its participants

Nature and Scope of Role:

Role Context:

The Ethics and Compliance team works across the organisation and with external partners to support the game through ensuring a number of integrity and good governance procedures, processes and controls are in place and widely understood.

One of the roles of the Ethics and Compliance team is to fulfil the ECB’s data protection officer obligations. This includes overseeing the implementation of appropriate practices and procedures to promote sound working practice on all personal data collection and storage. Much of this information is collected to support business decisions and enable the needs of our participants and customers to be met and to attract and retain a diverse range of participants. The team develops the tactics for achieving these ends, and delivers advice and support to ECB staff. It also enforces standards and procedures where necessary, promoting a transparent and fair approach to dealing with complaints.

The role will support other ECB staff on their direct work programmes as well as supporting the ECB staff that are responsible for supporting and developing the counties.

Working Relationships:

Within ECB:
Cricket Partnerships Management Group
England Cricket Performance staff
IT
MarComms
HR
Network and Business Support Managers
Participation Managers
Education and Training team
ECB ACO

Within the game of cricket:
The County Cricket Boards and affiliated clubs
First Class County Cricket Clubs and Academies
Club Cricket Conference
League Cricket Conference
MCC
Cricket Foundation
PCA

External to cricket
Information Commissioner’s Office
ECB legal advisers

Knowledge and Experience:
Essential
• Proven track record of achievement in a similar role
• Understands relevant legislation and policy
• Experience of data collection and business intelligence capture and analysis
• Experience of overseeing IT projects through to successful implementation
• Ability to network internally and externally to influence colleagues, maximise collaboration across the game as well to drive effective decision making at all levels of cricket
• Experience of implementing and embedding strategies, policies and processes
• Experience of working in an environment where discretion and confidentiality are important
• Well organised – ability to prioritise own workload and balance conflicting demands
• Advanced IT and keyboard skills
Desirable
• Previously employed in a similar role in a Governing or Membership Body ideally within sport
• Previously involved in sports participation (player/athlete, coach, official, volunteer)
• Knowledge of cricket
• Experience in training and influencing colleagues
• Experience of benchmarking and monitoring and evaluation
• Experience of change management
• Voluntary sector experience