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Like many local authority organisations there was widespread recognition across West Berkshire Council that mobile and flexible working could deliver a triple win, in terms of benefits to the organisation, its customers and employees. The challenge the Council faced was ‘how to make it happen’. This slideset looks at the “Timelord” project and explores the [...]
Worksmart reamins a key part of the council’s plans to move ‘beyond excellence’. The objectives of the programme are ‘better services to citizens and improved value for money’. Receipts and running cost savings from surplus buildings have been ring-fenced to invest in the programme, which is delivering real benefits. Requires leadership, resources and capacity Culture [...]
The initial findings of the 2009 Trends in Mobile Working Survey has identified that one of the main barriers to Mobile and Flexible Working projects is Culture Change. Many organisation have achieved the technical and practical aspects of adopting Flexible working, but struggle with the cultural resistance that stops it from happening. This session will [...]
This case study shares the journey that Transport, Highways and the Environment, a division within Solihull Metropolitan Borough Council, went through in implementing a mobile working project to overcome pressures through changes in the highway act, which acted as an opportunity to improve the way they worked. Through the vision, the implementation, the challenges and [...]
Chris Coleman, Product Manager, NDL NDL in conjunction with Public Sector Forums is currently undertaking a comprehensive survey of mobile working practices across local government, due to be published at this event. This presentation will provide an insight into the survey results and present the key findings around issues which include: What stage adoption of [...]
In the Eye of the Storm Allen Graham, Chief Executive, Rushcliffe Borough Council Rushcliffe Borough Council is an excellent Council with a growing reputation for innovative partnership delivery. The approach adopted by the Council has been necessary to deliver the capacity, resilience and efficiency demanded by its customers and Government agendas. Allen Graham, Chief [...]
Peterborough City Council’s business transformation programme was established in October 2006 and achieved savings of £10.7 million in just 2 years. Annual savings of £7.2 million will now be used to invest in frontline customer services such as street care and children’s services to drive further savings. As the Business Transformation Programme expanded a key [...]
Birmingham City Council is midway through the implementation of its ambitious business transformation programme. It is on track to deliver the 10 year forecast of £2 billion of productivity gains alongside significant service improvements. This case study identifies: – The importance of establishing an outcomes – based approach to change – Obtaining and maintaining senior [...]
Slough Borough Council has consistently exceeded its efficiency targets whilst achieving high levels of service in a particularly challenging environment. Slough has the most diverse population of any authority outside London and levels of disadvantage well below the southeast average. The government accepts that Slough’s population is significantly undercounted and not reflected in government grant [...]
Kathryn shares how Mid Sussex’s work over the last 4 years to achieve a sustainable financial position whilst also improving performance. She covers: • “Why” the Council started this work; • “What” it has done and, possibly most importantly, • “How” it has undertaken this work. Kathryn will share the lessons learnt. Click here for [...]
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